Scale IT in 2026: Automate without burning out your team

According to IDC, 52% of end users now carry three devices, up from just 17.6% in 2022. And IT teams are responsible for far more than endpoints alone. Servers, security, networks, virtual desktops and business-critical applications all depend on a small IT team expected to do more every year, without adding more headcount.

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The challenge isn’t effort. It’s manual, fragmented workflows that don’t scale with today’s device sprawl.

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Disconnected tools, human-dependent processes and missing context force IT engineers into constant firefighting. Visibility drops, resolution times stretch and IT becomes reactive instead of strategic.

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In this session, we’ll break down how high-performing IT teams use end-to-end IT automation to manage growing and more complex environments with confidence — without overwhelming their engineers.

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Using real-world workflows built on Datto RMM, Autotask and IT Glue, you’ll see how IT teams replace tool sprawl with one seamless, connected service delivery model.

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In this session, you’ll learn how to:

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• Automate service delivery end to end: Turn alerts into tickets with the right context — no manual handoffs.
• Standardize how work gets done: Use embedded SOPs and workflows to deliver consistent outcomes.
• Support more endpoints without burnout: Remove low-value work and reduce time spent searching for information.
• Gain full visibility across IT: See devices, tickets and work in progress in one connected view.
• Deliver faster, more predictable service: Resolve issues quickly with instant access to knowledge and credentials.

Whether you’re an IT director, IT manager or senior engineer, this webinar will show how a unified IT automation platform helps your team stay ahead of complexity, deliver consistent service and operate with confidence in 2026 and beyond.