Security Alert Handling with Automated Ticket Workflows

Allen Vallescas

Principal Technical Account Manager

Kalin Padayachee

Technical Account Manager

In this webinar, we’ll demonstrate how Datto EDR/AV and RocketCyber integrate with Autotask PSA to automate security alert management from detection to response. Learn how to reduce alert noise, standardize response workflows, and ensure the right alerts reach the right teams - without increasing analyst workload.

What you'll learn:

Datto EDR/AV and RC integrations fundamentals with PSA ticketing and workflows
Automatically route and prioritize EDR/AV alerts
How PSA‑driven automation and RocketCyber’s SOC capabilities help

Join us and discover how to automate, prioritize, and respond to security alerts faster with Datto EDR/AV, RocketCyber, and Autotask PSA.

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